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Search the NJCU Knowledge Base for answers to many frequently asked questions.

How do I reset my Zoom password if I don’t remember it but don’t have access to my email?

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Request your password to be reset by contacting us via helpdesk@njcu.edu. We can reset your password manually and make a temporary one that you can change when you sign in or we can make a permanent one if you would like us to do so.

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