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Search the NJCU Knowledge Base for answers to many frequently asked questions.

Why can’t my instructor view my submitted assignment file?

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1. Make sure the filename of the document you are trying to submit does not contain any non-alphanumeric characters such a #, @, %, $, *, etc. 2. Be sure that you are attaching a Word document or a PDF as your file submission. If you upload a Pages or Google Doc as your submission, your instructor will not be able to preview or annotate/comment on your file. 3. Contact the instructor to ask them to reset the assignment attempt so you can attempt to resubmit.

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