Information Technology

• General - Information Technology

  • Does GothicNet offer Accessible Mode Layout?
  • How do i clear browser cache?
  • How do I enable "Pop-ups" on my browser?
  • Where can I find support information for NJCU's Email System?
  • Where can I go on campus to get help with logging into GothicNet?
  • Do you offer help with Microsoft Office?
  • My computer doesn't work. Help!
  • My software doesn't work. Help!
  • How can I get on the university wireless network (NJCU WiFi)?
  • Does NJCU have a Mobile App?
  • How can I request Splashtop access for my students?
  • Could you please send me a Splashtop invitation?
  • Can you please provide instructions to use Splashtop?
  • Is my classroom equipped with HyFlex Technology?
  • How to request training to use HyFlex technology?
  • How can I request an Epson Brightlink pen for my class?
  • Can somebody meet me in my HyFlex classroom before the start of my class?
  • How can I report a problem with technology in my HyFlex classroom?
  • How do i signup for a Qualtrics Premium Account?
  • Remote Network Access(VPN)
  • Technology Training Information
  • It Helpdesk
  • How do I connect my TV, Gaming system, streaming device to the NJCU Wireless Network?
  • Am I required to use the DUO 2-Factor Authentication (2FA)?
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• NJCU Accounts and Passwords

  • How can I get my password reset?
  • How do I reset my zoom password if I don’t remember it?
  • How do I reset my Zoom password if I don’t remember it but don’t have access to my email?

• NJCU Email and Lists

  • How can I get an NJCU Email account?
  • How do I forward email from my Office 365 NJCU email account to an alternate account?
  • How do I access Email from home?
  • How can I start an Email list?
  • How do I configure NJCU Email to Mobile Device?
  • Download and install or reinstall Microsoft 365 or Office 2021 on a PC or Mac

• Information Technology: Office Hours

Zoom

• Integrating Zoom into Blackboard Ultra
• Integrating Zoom into Blackboard Original
• Zoom Best Practices for Privacy

NJCU General Information

• Immunization Requirements

  • Am I required to submit proof of immunization?

• Calendar of Events
• Department and Office Directory
• Important Dates - Undergraduate Academic Calendar
• Get A Form

Applying to NJCU

• Continuing Education

  • Are you registered as a Professional Development Provider with the New Jersey Department of Education?
  • Can I register and then get billed for my courses at a later date?
  • Can I register for courses over the phone?
  • Do I need to apply to your program before I can register for classes?
  • Do you offer online non-credit courses?
  • How do I register for courses in your program?
  • What happens if I register for a course and it winds up being cancelled?
  • What if I register for a course but then need to withdraw?
  • Where do I get more information about New Pathways to Teaching in New Jersey (NPTNJ)?
  • Alternate Route Program(NPTNJ)
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• General - Applying to NJCU

  • Articles coming soon

• Graduate Studies

  • Are classes offered in the evening or during the day?
  • Are test scores required (GRE, MAT, etc.) for admission? Which ones are required for my program? What are the minimum scores?
  • Are there requirements for immunizations or medical examinations for admission?
  • Can I fax the application and/or my transcript(s)?
  • Can I get a Catalog?
  • Can my program be completed online or off-campus?
  • Do I have to apply again if I already received a graduate degree from NJCU?
  • Do you accept applications after the deadline?
  • Does my program require a thesis?
  • How do I change my current Academic Plan? (I do not want to complete it.)
  • How do I get a copy of my grades?
  • How do I get a copy of my transcript?
  • How do I get a parking pass?
  • How do I get my address changed in the NJCU data base?
  • How do I get my Gothic ID card?
  • How do I get my name changed in the NJCU data base?
  • How do I submit transcripts from other countries?
  • How do I transfer credits for a graduate program?
  • How many credits are required for my program?
  • How much time will I have to complete my program?
  • How will I know if I was approved for matriculation?
  • I already sent previous transcripts to the NJCU Undergraduate Admissions Office. Do I have to send them again with my application to Graduate Admissions Office?
  • I am a senior citizen and am seeking to get a waiver of my tuition. How can I take classes?
  • I am enrolled at another school, and I want to take a class as a Visiting Student. What do I have to do?
  • I either received a degree from NJCU, or only took undergraduate or graduate classes at NJCU at some time. Do I have to request an NJCU transcript?
  • I took the test a long time ago. Do I have to take it again?
  • Is housing available on campus for graduate students?
  • Is there a minimum GPA for admission?
  • What are the requirements?
  • What is the application deadline?
  • What is the cost for tuition and fees?
  • What programs are offered?
  • Where are you located?
  • Where do I have my transcripts sent?
  • Who do I contact for advisement (prospective and current graduate students)?
  • Will online or off-campus classes count towards my program?
  • How do I register as a Visiting Student?
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• Undergraduate Admissions

  • Can I apply online?
  • Do all freshmen applying to New Jersey City University have to take the SAT's?
  • Does New Jersey City University accept international students?
  • Does New Jersey City University offer students campus housing?
  • From which agencies does NJCU accept foreign transcript evaluations?
  • How and where can I take the SAT?
  • How can I get an application?
  • How can I pay my application fee?
  • How do I get to New Jersey City University?
  • How many credits will NJCU accept when I transfer?
  • How much is tuition?
  • Undergraduate Registration Checklist
  • What are New Jersey City University's most popular majors?
  • What are NJCU's Open House dates?
  • What are the athletic teams at NJCU?
  • What are the requirements?
  • What are the undergraduate admissions application deadlines?
  • What documents do I need to apply to NJCU?
  • What is the average class size at NJCU?
  • What is the essay question that one must write about to get accepted to this college?
  • What types of scholarships does NJCU offer entering students?
  • When are NJCU's campus tours?
  • Where is New Jersey City University located?
  • How do I register as a Visiting Student?
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Grades & Transcripts

• Commencement

  • How many tickets will I receive for graduation?
  • How do I get my cap and gown? Is there any charge?
  • When will I receive my diploma?

• Grades

  • After my grade has been recomputated will the previous grade appear on transcripts?
  • Does a Withdrawal affect the GPA?
  • How many credits can a student elect for Grade Recomputation?
  • What courses can I take Pass/Fail?
  • When are the Pass/Fail forms available?

• Graduation Clearance

  • Undergraduate Students

    • How do I ensure that I am clear for graduation?
    • How do I get my cap and gown? Is there any charge?

  • Graduate Students

    • How Do I file for graduation clearance?
    • How do I get my cap and gown? Is there any charge?
    • How many tickets will I receive for graduation?
    • How will I know I am cleared for graduation?
    • When is graduation, and is attendance required?
    • When is the deadline to file for graduation?
    • When will I receive my diploma?
    • When will my degree be posted to my transcript?
  • How do I prepare for Undergraduate Graduation?
  • What is the process for applying for Undergraduate Graduation Clearance?
  • When do I file for Undergraduate Graduation Clearance?
  • Who can I talk to about my progress towards graduation?

• Transcripts

  • Do I have to send a copy of transcripts from ALL schools I attended?
  • Does the previous grade appear on transcripts?
  • How do I request a transcript for graduate school or a job application?
  • How do I request a transcript?
  • Is there a fee to request a transcript?
  • What is the turn around time for a transcript request?
  • When requesting transcripts are both Graduate and Undergraduate included in the same request?
  • Where do I have my transcripts sent?

• How can I get a letter verifying that I am a full time NJCU student?
• How can I obtain a copy of my Diploma?
• How do I contact Registrar's Office?

Enrolling in Classes

• Continuing Education Registration

  • Can I register and then get billed for my courses at a later date?
  • Can I register for courses over the phone?
  • Do I need to apply to your program before I can register for classes?
  • Do you offer online non-credit courses?
  • How do I register for courses in your program?
  • What happens if I register for a course and it winds up being cancelled?
  • What if I register for a course but then need to withdraw?

• Graduate Student Registration

  • Can I get a Catalog?
  • Can I take a course as an “Independent Study,” and how do I arrange for it?
  • Can you send me a copy of the Course Offerings?
  • How are enrollment request processed?
  • How can I obtain a copy of my schedule?
  • How can I obtain a Department/Instructor Consent, or Permission Number?
  • How do I get a GothicNet ID/Password?
  • How do I register as a Visiting Student?
  • How do I register for an undergraduate class?
  • How do I register for classe(s)?
  • How many credits can I register for?
  • How many credits can I take Pass/Fail, and how do I arrange for this?
  • How many credits would a student need to be considered full-time status?
  • If I am dropped for non-payment, what is the reinstatement process?
  • What graduate programs are offered at New Jersey City University?
  • What is the withdrawal process?
  • What should I do if I encounter difficulties with my ID/Password while attempting to log in GothicNet?
  • When does registration begin?
  • When is the payment deadline and how do I make payments?
  • Who can assist me with the online enrollment process?
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• Undergraduate Student Registration

  • Can I take summer courses?
  • How do I ADD/DROP classes?
  • How do I register as a Visiting Student?
  • How do I register for classes?
  • How do I withdraw from a course?
  • How do I withdraw from all my courses?
  • How many credits can I take?
  • If I leave NJCU, can I return?
  • What happens if I drop below 12 credits?
  • What should I do if my registration is blocked?
  • How can I get an Enrollment Verification Letter?
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• How do I register for class(es)?

New Freshmen & Transfers

• Transfers

  • Can I receive blanket credit for an A.A.S. degree?
  • Do foreign credentials transfer to NJCU?
  • How many credits can I transfer to NJCU?
  • What courses can be transferred to New Jersey City University?
  • What is “blanket credit” and who is eligible to receive it?
  • When will the coursework I took at my previous college be evaluated?

• What should a new freshman or transfer do to get started at NJCU?
• Do I need to take a placement test before I register for classes?
• I am a new freshman, and I've just taken the placement test. What do I do next?
• Is there an orientation program for new freshmen?

My Finances

• Financial Aid

  • Undergraduate Students

    • Does NJCU offer merit base scholarships?
    • Does the interest rate on the Stafford loan change?
    • Financial Aid Important Information
    • How do I apply for Financial Aid at New Jersey City University?
    • How do I apply for New Jersey State Aid?
    • How do I enter my Federal Work Study (FWS) hours?
    • How do I qualify for financial aid?
    • How do I qualify for New Jersey State Aid?
    • How often do I need to apply for Financial Aid?
    • What factors are considered to determine eligibility for financial aid?
    • What form do I need for my taxes and where do I get the form from?
    • What if I need help in completing my FAFSA?
    • What is New Jersey City University’s Federal Code Number?
    • What loans are available?
    • What types of aid are available?
    • When must I begin to repay my Stafford loan?
    • When should I apply for Financial Aid?
    • Where can I view my Financial Aid Award?
    • Applying for Summer Financial Aid
    • Financial Aid Checklist information
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  • Graduate Students

    • Am I eligible for any type of Financial Aid?
    • Are Graduate Assistantships available? How do I apply? What funding would I receive?
    • I am a veteran. Am I entitled to any benefits?
    • I am completing an NJCU program now and I receive a Federal Student Loan. Will it automatically continue if I begin a new program?
    • What are EOF Graduate Benefits?
    • What form do I need for my taxes and where do I get the form from?
  • What is the deadline to apply for financial aid?

• Tuition Payment

  • Are there payment options other than paying the bill in full by the due date?
  • Do you have the contact numbers for other offices I may need to contact?
  • How can I contact the Bursar's Office and where do I make payments in person?
  • How can I pay my bill?
  • How do I view my bill?
  • Other than tuition, are there mandatory fees I must pay?
  • What are the office hours for Bursar's Office?
  • What if my financial aid is not reflected on my bill?
  • When is my bill due?
  • Where can I get information regarding my IRS form 1098-T Tax Statement?
  • Where do I get my ID card?
  • Where is the Bursar's Office located?
  • How to Access Your 1098-T Tax Form
  • How To and important forms for Office of Student Accounts
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• Tuition Waivers

  • Are tuition waivers available for members of the NJ National Guard?
  • Are tuition waivers available for senior citizens?
  • Are tuition waivers available for unemployed persons?

• What is the cost for tuition and fees?
• I need information on the CARES Act funding

Academics & Advisement

• Academics

  • Undergraduate Students

    • How can I get a letter verifying that I am a student of NJCU?
    • I believe an instructor has treated me unfairly. What should I do?
    • If I leave NJCU, can I return?
    • What should I do if I know I am going to miss several classes?
    • What should I do if I miss an exam?

  • Graduate Students

    • Does my program require a thesis?
    • How many credits are required for my graduate program?
    • How much time will I have to complete my program?
  • What role does New Jersey City University play in this NPTNJ program?
  • Where can I get information about study abroad opportunities?
  • Does NJCU have Honors Program?

• Advisement

  • Graduate Studies

    • Articles coming soon

  • Undergraduate Students

    • Can I receive blanket credit for an A.A.S. degree?
    • How many credits can I transfer to NJCU?
    • What is blanket credit and who is eligible to receive it?
    • What is CLEP?
    • Which credits can be transferred to NJCU?
    • Can a student declare a major, double major, co-major, or minor online?
    • Do I need a certain Grade Point Average (GPA) to declare a major?
    • How do I register for classes?
    • If I leave NJCU, can I return?
    • May I take fewer than 12 credits per semester?
    • What should I do if I have a registration hold?
    • Who advises students who are enrolled at NJCU for a second bachelor’s degree?
    • How do I ensure that I am clear for graduation?
    • Can I take a class on a pass/fail basis?
    • Can I take a course at another college while attending NJCU?
    • Do I need a certain Grade Point Average (GPA) to declare a major?
    • Does NJCU accept credits earned at colleges and universities outside the U.S.?
    • How can I get a letter verifying that I am an NJCU student?
    • How do I ensure that I am clear for graduation?
    • How do I obtain an ID card?
    • How do I register for classes?
    • How do I request a transcript?
    • How do I sign up for an NJCU e-mail account?
    • How many credits are required to complete an undergraduate degree?
    • How many credits can I transfer to NJCU?
    • How may I pursue independent study courses?
    • If I leave NJCU, can I return?
    • May I take fewer than 12 credits per semester?
    • What is blanket credit and who is eligible to receive it?
    • What is CLEP?
    • What should I do if I have a registration hold?
    • Which credits can be transferred to NJCU?
    • Who advises students who are enrolled at NJCU for a second bachelor’s degree?
    • Who is my academic advisor?
    • Who must take the placement test?
    • Why am I required to take remedial (Academic Foundation) courses? Do they count towards my degree?
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  • Am I eligible for veterans’ benefits?

Academic Resources

• Where can I find more information about NJCU's library?
• Where are the computer labs on campus?

Student Services

• Athletics

  • Where can I find more information on NJCU's athletic program?

• Campus Housing and Residence Life

  • Does NJCU have on-campus housing?

• Center for Leadership and Engagement

  • Can I get involved with clubs/student organizations from Campus Life?
  • How can I contact the Office of Campus Life?
  • What is the Office of Campus Life?
  • What services does the Office of Campus Life provide?
  • What volunteer opportunities are available for students?
  • Where can I find more information about the Office of Campus Life, activities, etc.?
  • How do I start a club or organization
  • How do I join a club or organization?
  • What is the Center for Leadership & Engagement?
  • Where is the Center for Leadership & Engagement located?
  • Are there Fraternities or Sororities on campus?
  • What leadership opportunities are there on campus?
  • How do I get involved on campus?
  • How do I find out about the events on campus?
  • What time does the GSUB close?
  • How do I book a room on campus?
  • What clubs or organizations are on campus?
  • How Do I find out about Greek Life Events?
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• Children's Learning Center

  • Where can I find more information on the Children's Learning Center?
  • What are the Children's Learning Center's tuition rates?
  • How old does my child have to be to attend the Children's Learning Center?
  • Who can register their child/ren at the Children's Learning Center?

• Counseling Center

  • Are counseling services available?
  • What are the Counseling Center’s hours?
  • Where is the Counseling Center located?
  • How can I make an appointment?
  • Who can visit the Counseling Center?
  • What do I do if the Counseling Center is closed?
  • Are you seeing students virtually?
  • Do I need to have specific problems to visit the center?
  • Can my parents call and ask questions about me?
  • Is the center LGBTQIA+ friendly?
  • Is the center a safe place to discuss BIPOC students mental health?
  • Does anyone on your staff prescribe medication?
  • Does anyone on your staff conduct psychological testing to diagnose learning disabilities?
  • How many groups and workshops do you offer?
  • What are the benefits of support groups?
  • What can I expect in support groups and workshops? Are they confidential?
  • Do I have to attend all of the workshops/groups? 
  • How long can I come to support groups and workshops? 
  • Where are workshops and groups held?
  • How many people are usually in groups or workshops?
  • How long are workshops and groups?
  • Do you have any virtual programs, resources, or services related to wellness and mental health?
  • I am a student leader (or NJCU faculty/staff member). How do I request a health educator led well-being program or training for my group?
  • How long can I come for individual counseling?
  • Is there a wait list?
  • Can my boyfriend/girlfriend/parent come with me to the sessions?
  • Couples counseling is available if both partners are currently enrolled for the semester. We don't provide services to family members of students.
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• Dean of Students

  • How can I become a student leader?
  • How do I file a complaint?
  • How do I withdraw from classes?
  • How long can I be absent from my classes?
  • I want to get a state job (i.e., police officer), but the employer requests academic and disciplinary information from the Dean of Students. What should I do?
  • If a complaint is filed against me, what should I do?
  • If I am academically suspended from the University, may I appeal the decision?
  • If I am accused of violating the code of conduct, will anything appear on my transcripts due to this incident?
  • If I am accused of violating the Code of Conduct, will my parents be notified?
  • If I am on academic probation, what grades do I need to be in good academic standing with the university?
  • If I want to withdraw from classes due to a medical issue, what should I do?
  • If I’ve notified the Office of the Dean of Students, should I still notify my professors?
  • If my appeal is denied and I am not reinstated, what does that mean?
  • What is a sanction and what is the purpose of sanctioning students who have violated the Code of Conduct?
  • What is the academic appeals process?
  • Who Can Participate in Pre-College?
  • Where should I go if I have a complaint and think something should be done about it?
  • My problem seems very complex and confusing and involves so many different offices on campus. I have no idea where to start the process. What should I do?
  • I have been referred to the Dean of Students Office for conduct. What should I do next?
  • I had to miss class because of a religious observance. Is this an excusable absence?
  • How do I withdraw for medical or mental health issues?
  • I have a family emergency and had to go home and miss class. Who should I contact for an excuse?
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• Health and Wellness

  • Does NJCU have a health center for students?
  • Does NJCU offer student insurance?
  • How do I waive my health insurance?
  • Am I required to submit proof of immunization?
  • Do I have to be Vaccinated?

• Meal Plans

  • Does NJCU offer meal plans for students?

• Speicher-Rubin Women's Center for Equity and Diversity

  • Does NJCU offer services and programs related to cultural diversity, sexual and domestic violence prevention, the LGBTQ+ community, equity for women, as well as all underrepresented groups?

• Office of Specialized Services

  • How do you register with the Office of Specialized Services?
  • What types of documentation do you accept?
  • What accommodations are available for disabled students?
  • How do I request accommodations?
  • What is Supplemental Instruction?
  • How is Supplemental Instruction different from Tutoring?
  • How can I apply to be a Supplemental Instruction Leader?

• What Campus Services & Resources are available?
• Is there a tutoring service available for students?
• Where can I find information on parking?

Blackboard for Students

• Assignments

  • Delete Submitted Assignment
  • Trouble Accessing or Submitting Work Through the Publisher's Course Links
  • Instructor Unable to View My Submitted Assignment File
  • What happens if I submit the wrong file for my assignment?
  • I am having trouble accessing or submitting work through the publisher's course links.

• Basics for Students

  • Why can I not log in to Blackboard?
  • How can I correct my name in Blackboard?
  • How do I install the Blackboard Mobile app?
  • How do I send my instructor a message?

• Blogs

  • Creating a Blog Entry
  • Commenting on Peer's Blog Entry

• Course Access

  • When do I have access to my courses?
  • How long will I have access to my Blackboard courses for?
  • I was dropped from course for non-payment. How do I regain access to my course?
  • I just swapped/dropped/added/withdrew classes. When will Blackboard be updated?

• Course Content

  • Articles coming soon

• Discussion Forums

  • Participating in a Discussion Forum

• Grades

  • Unable to View Grades/Comments from my Professor.
  • I am unable to view my grades/comments from my professor. How can I view this information?
  • Where can I view my assignment/assessment grades?

• Groups

  • Locating Your Groups Page

• Journals

  • Creating a Journal Entry

• Notifications

  • Changing Notification Settings

• Tests

  • Taking a Test in Blackboard
  • Viewing Test Feedback and Grades

• Wikis

  • Edit Wiki Content

• Zoom

  • Articles coming soon

Blackboard for Instructors

• Ally

  • How to Know Content is ADA Compliant/Accessible (Original)

• Assignments

  • Creating an Assignment (Ultra)
  • Assignment Settings (Ultra)
  • Clear an assignment attempt and give student an additional attempt (Original)
  • Create Rubric (Original)
  • Associate Rubric With Assignment (Original)
  • Creating an Assignment (Original)
  • Adding Perusall Learning Activity
  • Import Existing Rubric to Another Course (Original)

• Basics for Instructors

  • All Blackboard courses have a size limit of 750MB

• Course Content

  • Creating a Learning Module (Ultra)
  • New Link Settings (Ultra)
  • Posting an Announcement (Ultra)
  • Creating a Folder (Ultra)
  • Copying Content (Ultra)
  • Editing a Document (Ultra)
  • Creating a New Document (Ultra)
  • Combining Multiple Course Sections into Master Course (Ultra and Original)
  • Copying Content (Original)
  • Difference Between an Item and File (Original)
  • Change Entry Point of Course (Original)
  • Reducing Course Size in Content Collection (Original)
  • Reducing Course Size in Content Collection (Ultra)
  • Reordering Content in Blackboard Ultra
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• Course Statistics

  • Creating Course Reports (Original)
  • Enable and Create Statistics Tracking Reports for Individual Content Items (Original)

• Discussion Forums

  • Using the Discussion Tab (Ultra)
  • Creating a Discussion (Ultra)
  • Discussion Settings (Ultra)
  • Students Unable to Create a Thread in Discussion Forum (Original)

• First Day

  • Articles coming soon

• Grade Book

  • Add column in my Grade Center (Original)
  • Download all Submissions for an Assignment (Original)
  • Create a Weighted Column to Calculate Grades (Original)
  • Unable to Delete Column in the Grade Center (Original)

• Groups

  • Creating a Group (Original)
  • Creating a Group (Ultra)

• Journals

  • Articles coming soon

• Messages

  • Blackboard Messages (Ultra)

• Notifications

  • Notification Settings (Ultra)

• Publisher Content

  • Articles coming soon

• SafeAssign

  • Using SafeAssign (plagiarism detection) for Assignments (Original)

• Tests

  • Creating a Test (Ultra)
  • Test Settings (Ultra)
  • Creating a Test (Original)
  • Export a Test (Original)
  • Import Exported Test (Original)
  • Edit or Personalize Test Settings for One Student (Original)
  • Publisher Does not Provide Blackboard Compatible Test (Ultra and Original)

• User Management

  • Making Blackboard Course Available to Students (Ultra)
  • Making Blackboard Course Available to Students (Original)

• Course Maintenance

  • Articles coming soon

Blackboard - General FAQs

• What is Blackboard Learn 9.1?
• How do I Access Blackboard Learn 9.1?
• I Do Not Know My GothicNet ID. How Can I Retrieve It?
• How Do I Change My Password For Blackboard Learn 9.1??
• What Are The Recommended System Requirements for My Computer to Properly Use Blackboard Learn 9.1?
• Why am I Unable to View PDF Files on My MAC Computer?
• I am Having Trouble With Internet Explorer 11. How Can I Downgrade To Internet Explorer 10?
• I Am Having Trouble With The Chat Tool And I Have The Latest Version Of JAVA Installed. What Now?
• I Need To Take A Test In My Blackboard Course. Do You Have Any Test-Taking Tips For My Online Test?
• I Am Using Google Docs To Create a Document, But My Professor Want Me To Submit a Microsoft Word Document. How Do I Save a Google Doc As a Word Document?
• Why Can't I Paste Text I've Copied From My Word Processing Program Into Blackboard?
• I Still Need Help After Reading The FAQS. Who Can I Call For Help?
• I Would Like to Learn More about Blackboard Learn 9.1 On My Own. Where Can I Start?
• How Do I Request Reasonable Accommodations as a Student with a Disability?
• Can I Use Blackboard Learn 9.1 On My Mobile Device?
• What Can I do With Blackboard Mobile Learn?
• What Devices are Supported by Blackboard Mobile Learn?
• How Do I Download the Blackboard Learn Mobile App?
• How Do I Launch Blackboard Mobile Learn Once it is Installed on my Mobile Device?
• I am Having Trouble Logging in to Blackboard Mobile Learn and I Am Certain I am Using The Correct Login Credentials. What Should I Do?
• I Can't Find The Mobile Device For My App. Now What?
• When I log in to My Class in Blackboard With My Mobile Device, The Course Menu Is Missing on the Left Side of the Page. What Do I Do?
• How Can I Receive Additional Help With My Blackboard Mobile Learn App?
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Respondus

• Format File for Respondus
• Transfer Respondus Projects Folder to Another Computer
• Request Respondus Software
• Respondus Lockdown Browser
• Respondus Monitor

Veterans

• Can I receive credit for past military experience?
• Can I use the National Guard Tuition Waiver during the summer sessions? How about for Winter Intersession?
• Do I need to reapply for benefits every semester?
• Do I need to verify my enrollment with the VA?
• Does NJCU award credit for ROTC training?
• Does NJCU have an ROTC program?
• Does this institution participate in advanced payment?
• How do I find out if I am eligible for Montgomery GI Bill Benefits?
• How do I receive my Army College Fund and/or National Guard/Reserve "Kicker"?
• How long does it take to receive GI Bill benefits?
• How many credits can I take using the National Guard Tuition Waiver?
• How much of the GI Bill benefit am I entitled to?
• I am a dependant/spouse of a Veteran and am entitled to benefits. What do I need to provide?
• I am a National Guard Member. Do I need to file for Financial Aid?
• I am an active duty soldier eligible for Federal Tuition Assistance. How do I proceed?
• I am eligible for GI Bill benefits. Where do I go in order to activate them at New Jersey City University?
• I am entitled to Ch. 31 Veteran Readiness & Employment Benefits. What do I need to do to in order to receive them?
• I am entitled to collect benefits under the Veterans Tuition Credit Program/Vietnam Veterans Tuition Aid Program. What do I need to do in order to receive them?
• I am repeating a course that I did not achieve a satisfactory grade in. Can I receive payment for this course?
• I have concerns about non-educational Veterans benefits. Who can I contact?
• I would like to take a CLEP exam and use my GI Bill. Is this possible?
• Is NJCU participating in the Yellow Ribbon Program?
• It’s been several weeks and I haven’t received any payment yet. What should I do?
• What do I need to do to activate my GI Bill benefits?
• What programs are currently available for Veterans at New Jersey City University?
• What should I do if I withdraw from a course during the semester?
• Do National Guard Members need to file for Financial Aid every year?
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